TitanJewelry.jp is committed to ensuring that your titanium jewelry arrives quickly and in perfect condition. Please read our shipping guide to understand how your order is processed and delivered.
1. Shipping Method
Standard Shipping (Free Shipping)
2. Order Processing
The total delivery time consists of the processing time and the shipping time.
- Processing Time: This is the time required to prepare your order for shipment from our warehouse. It includes preparing the item, carrying out quality checks, and packing it for shipping. Usually, the processing time is 1–3 business days. Once your order has been shipped, we will provide you with a tracking number for your reference.
- Shipping Time: This is the time it takes for the package to reach its destination after it has been shipped.
3. Delivery Time
Standard Shipping: 2–5 business days
4. Order Tracking
Once your order has been shipped, we will send you an email with the tracking details. You can use the tracking number to check the delivery progress.
5. Packaging
Your jewelry will be carefully packed in a secure box to protect it from damage during transit. We also use environmentally friendly packaging materials to minimize our environmental impact.
6. Customs Duties and Taxes
You can check any applicable customs duties at the time of payment. In most cases, you will not need to pay any additional customs duties. Once your order is completed, no other charges will be incurred before you receive your package.
7. Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and arrange a replacement or refund if necessary.
8. Need Support?
If you have any questions about shipping or need support, please feel free to contact our customer service team. We will be happy to help!